IT
Our first solution to SMEs in this field of work is customized service centers. Many a times SMEs struggle to handle the loads of calls (inquiries, RFQs, follow ups on orders, etc. ) coming in when products and services are in the growth stage of the life cycle coupled with the frustration customers, stakeholders, have to go through to get satisfied. These call centers will come in two ways:
1. AI machines will respond to inquiries and other request.
2. Professionally trained agents into the clients products and services.
3. Traffic Management systems
In this part of the world where SMEs lack proper corporate governance structures and processes. Our solution will seek to automate the process and eliminate human factors that tend to delay the process.